Q: How do I change the time for my phone system?
A: Press Speaker, dial 728, enter the time in 24 hour format (i.e. 1300 = 1:00 pm). Press Speaker to save. (The date must be changed through the web interface, only the time can be changed through the phone)
Q: How do I cancel a message waiting lamp when there are no messages in my box?
A: Press Speaker, dial 773, Speaker to end
Q: How do I change the ring tone for my extension?
A: Press Speaker, dial 720, dial 1 for internal call ring or 2 for external call ring, choose the ring option you prefer from 1 to 8. Press Speaker to save.
Q: How do I change the ring volume for my extension?
A: Press Speaker, dial 729, use volume up and down buttons to adjust, speaker to end.
Q: How do I change the language used on my display?
A: Press Speaker, dial 678, dial 01 for English, dial 05 for Spanish, press Speaker to end.
Q: How do I change the display name for my extension?
A: Press Speaker, dial 700, press the Hold key, enter your name using the dial pad, press the Hold key, press Speaker to end.
Q: Why does my phone not roll over to voicemail any more?
A: Call Forward for Busy/No Answer must be set. Dial Speaker 744, dial 1 to set, enter voicemail pilot number (usually 300). Press Speaker to end.
Q: How do I forward all my phone calls to another internal extension or outside number?
A: Dial Speaker 741, dial 1 to set, enter extension number or 9+ outside number
(Note: This will only forward calls made to your specific extension number, not incoming calls made to your general business number.)
Q: Why is my phone not ringing when someone calls my extension?
A: Most likely your phone is in Do-Not-Disturb mode. Dial Speaker 747, then 0 to cancel.
Q: How do I setup or change an extension button on my phone?
A: Press Speaker, dial 751, press the button to be changed or setup, dial 01, enter the extension number to be programmed, press Hold to receive confirmation tone, press Speaker to end.
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