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Unified Communications for Business

With NEC’s UC for Business (UCB), users manage their communications devices instead of having their devices manage them. With UCB, users can connect from wherever they are by using phones, faxes, pc’s, mobile devices, and the web.

Many needs. One Solution.

UCB helps unify the entire organization, enabling individuals, departments and locations to work more efficiently by ensuring seamless internal and external communications.

• A single server environment creates a simplified administration environment.

• Rich presence gives staff and operators valuable information on people’s whereabouts and availability.

• Desktop telephony and Microsoft® Outlook integration simplifies call handling and enables users to manage all their communications from their desktop.

• Sophisticated contact center and operator functionality addresses the unique requirements of these important

customer touch points.

• Third-party integration allows organizations to connect UCB with their other business applications easily and

cost effectively.

Solutions for Management

UCB puts busy executives in control of their availability by allowing them to screen, prioritize and respond to the contacts that are most important to their business. Managers can quickly reach workers on a wide number of mobile devices in order to communicate important assignments.

Solutions for Knowledge Workers

Knowledge Workers have had to put up with phone tag, constant interruptions and overloaded inboxes for too long. UCB streamlines and intelligently manages all their communications using a single desktop application.

One Solution Benefits your Business

With UCB, you only need one server and your staff uses a familiar Microsoft Windows based user interface. Your company benefits from one suite of UC functionality, managed within a single administration environment.

UCB means less IT infrastructure, less complexity and less drain on your resources. With UCB, you can meet all your users’ needs, implement an enterprise-wide unified communications solution and minimize your total cost of ownership.

UCB Brochure

SIP Trunking

What is SIP Trunking?
SIP stands for session initiation protocol. SIP is a protocol (set of formal rules) that provides the basic signals used to initiate (hence session initiation protocol), manage, and terminate communications sessions.

Why is it unique?
It goes beyond voice. It is the industry-backed control standard for multimedia communications or convergence – voice, data, video, and mobile.

What are the Benefits of SIP Trunking?

Location Independence - Traditional voice is attached to a physical location - SIP VoIP flexibility allows call routing to any IP address worldwide including home offices and soft phones.

Reduced Cost - Monthly rates for dial tone and long distance can be significantly less than traditional alternatives

Pure IP connection - A SIP Trunk is a VoIP trunk that uses SIP for session control, creating a Pure IP connection. This is important for 3 reasons:

1) The VoIP trunk is now a SIP trunk, which can handle multi-media (voice data, video and mobile).

2) The circuit-switched hand-off to the PSTN is not needed – lowering costs:

• Fewer hardware interfaces
• Fewer PSTN circuits
• Fewer hardware interfaces to maintain

3) Direct SIP trunking to IP PBXs and soft switches means no additional hardware to achieve end-to-end VoIP.

Click here to see a case study detailing how SIP Trunking helped a Batts customer do business better